| |
Feature |
Rating |
Comments |
| 1 |
Price For Internet
Service |
|
For such a low price,
you get the same Internet access, without the extra content
or ads. Multi-month and yearly specials are also available -
switch from monthly to longer term plans anytime. |
| 2 |
Setting up Internet
Service |
|
Free self-installation
or
$100 technician installation on Deluxe plan.
Free technician installation on Premier plan.
|
| 3 |
Level of Computer
Skills |
|
Some computer skills
are required to setup and use this service. However, they provide
24/7 phone/chat support in case you need it. |
| 4 |
Technical Support |
|
Technical support
is free - there is a toll-free number to contact support that
is included in your welcome email and technical support pages.
Speaking to a live person really helps. Technical support can
also be contacted by email or chat. |
| 5 |
Access Numbers/Busy
Signals |
|
Though expanding quickly,
Qwest DSL is not available in all states, please visit their
website to check for availability in your area. |
| 6 |
Number of Email
Addresses |
|
With MSN Premium,
you get up to 11 email accounts, with up to 2GB of storage space
for your primary email account. |
| 7 |
Ease of Cancellation |
|
You can cancel anytime
by calling 1-888-777-9569. |
