| |
Feature |
Rating |
Comments |
| 1 |
Price For Internet
Service |
|
Netscape lets you
customize your Internet service to fit your needs. For $9.95/month
you get everything you need to get online. From there you can
choose additional features for just a few dollars more. |
| 2 |
Setting up Internet
Service |
|
Netscape is designed
to be efficient and requires minimal computer resources. You
can sign up and install the service online so you can start
using your Netscape service in no time. |
| 3 |
Level of Computer
Skills |
|
Users with any level
of Computer Knowledge can enjoy NetScape ISP Service. Since no software
is required, setup can be done over the phone toll-free, or
online by hitting a configuration button. |
| 4 |
Technical Support |
|
Members have access
to free online help for any billing and technical questions
and free phone support for any billing questions. For those who need live technical help, Netscape provides phone support for $10 per issue resolved within 48 hours, regardless of how many calls it takes. |
| 5 |
Access Numbers/Busy
Signals |
|
Netscape Internet
has thousands of access numbers. Busy signals are very rare,
and most cities have multiple access numbers to use. |
| 6 |
Number of Email
Addresses |
|
You only get one email
address with Netscape Internet. You can choose your own e-mail
address@netscape.com. And since Netscape is a relatively new
internet service, you have an opportunity to get the e-mail
address you want if available. |
| 7 |
Ease of Cancellation |
|
Call 1-800-716-7445
for more details. |